Let us first welcome you to Run & Ride, well our website anyway. We hope you notice that we’re not some big corporate giant but instead a very professional medium sized company based in Staffordshire right on Cannock Chase. The business is run by cycling, running, walking; well outdoor sports enthusiasts. We all have a true passion for the outdoor and we feel that this always transfers into how we operate the business. We don’t just talk shop we get out there and enjoy it and it's this that's so important when dealing with you the customer. You see because we have a genuine passion for the sports. We are able to offer knowledgeable and honest advice, not just what we’ve read in a booklet. 

The brands we stock such as Scott, Cannondale, Whyte, Frog, Genesis, Garmin, OTE, Madison are in the store because we love their products. We've been out and tested them or we own products from them ourselves. Tried and tested and guess what if they fail we stop using them and we stop selling them!

Please have a look around the site. We hope you like it. You'll find products from a number of big brands but you'll also find products from a few smaller lesser known ones too such as Spokesman clothing, Accelerade nutrition and Ginger & French gifts and cards. You’ll also notice we've tried to make the experience as good and simple as possible therefore we've included "click and collect", online finance option so you can do all the paperwork from your own home. We also have a fantastic customer rewards program to support those who support us. 

Finally we'd like to touch on our pricing policy. We understand that we need to be competitive therefore we offer a price match policy on hundreds of items. It's really simple, just click on the option on the page and send us the details. Couldn't be easier.

Well we'll leave it there for now. Once again thank you for visiting our store and we hope you enjoy your experience. And please remember if you have any questions then feel free to ask.

Unit 4A Chase ViewWalkers Rise Hednesford WS12 0QU
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    Run and Ride Returns Policy

    Refund Policy 

    We operate a simple 28 days returns policy that applies to all products sold and delivered direct to you the customer. This means that for any reason you decide that you no longer want the product then you may return it in it's original packaging, un-used with the relevant tags attached back to us and once checked we will refund your money within 28 days or replace your product (subject to stock availability). This offer in non-transferable.

    Damaged or Incorrect Items

    If for any reason the product you ordered is incorrect or damaged then naturally we would be happy to replace the product or refund your money. Please notify us via email or phone of any damages / incorrect products within 7 days of your delivery. Proof of damage will be required.

    Returning Products

    Should you need to return any products to us then you will be responsible for the cost of the postage. A returns form can be completed and submitted to us above. On receiving the products we will carry out an inspection and should we find that it was in anyway our fault or the product was faulty then we will happily refund you the cost of the postage. Naturally should we believe it not to be our fault then we may choose not to refund any postage and may choose to claim costs of packaging for returning the products to yourself.
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