Let us first welcome you to Run & Ride, well our website anyway. We hope you notice that we’re not some big corporate giant but instead a very professional medium sized company based in Staffordshire right on Cannock Chase. The business is run by cycling, running, walking; well outdoor sports enthusiasts. We all have a true passion for the outdoor and we feel that this always transfers into how we operate the business. We don’t just talk shop we get out there and enjoy it and it's this that's so important when dealing with you the customer. You see because we have a genuine passion for the sports. We are able to offer knowledgeable and honest advice, not just what we’ve read in a booklet. 

The brands we stock such as Scott, Cannondale, Whyte, Frog, Genesis, Garmin, OTE, Madison are in the store because we love their products. We've been out and tested them or we own products from them ourselves. Tried and tested and guess what if they fail we stop using them and we stop selling them!

Please have a look around the site. We hope you like it. You'll find products from a number of big brands but you'll also find products from a few smaller lesser known ones too such as Spokesman clothing, Accelerade nutrition and Ginger & French gifts and cards. You’ll also notice we've tried to make the experience as good and simple as possible therefore we've included "click and collect", online finance option so you can do all the paperwork from your own home. We also have a fantastic customer rewards program to support those who support us. 

Finally we'd like to touch on our pricing policy. We understand that we need to be competitive therefore we offer a price match policy on hundreds of items. It's really simple, just click on the option on the page and send us the details. Couldn't be easier.

Well we'll leave it there for now. Once again thank you for visiting our store and we hope you enjoy your experience. And please remember if you have any questions then feel free to ask.

Unit 4A Chase ViewWalkers Rise Hednesford WS12 0QU
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    Run and Ride Terms & Condtions

    Your rights 

    Run and Ride Ltd is a UK based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with R&R is safe. You won't get ripped off, you'll get your parts and we'll sort out any problems you have. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.

    Cookies 

    Our online ordering system uses a cookie to record a unique reference on your computing device so that we can keep track of your order as you use the system. This cookie, that's saved to your system, is only valid for a single visit and each new visit will result in a new cookie overwriting any previous records that were generated on previous visits to our site.
     
    If your internet browser is set to reject cookies or if your network firewall won't allow them then unfortunately you won't be able to use our online store.
     
    Please refer to your internet browser's help section to see how to enable cookies on your computing device. In order that we can monitor and improve the site we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to our site. This may involve the use of a cookie that will not expire at the end of your browsing session.

    Ownership of information 

    Run and Ride Ltd creates the majority of pictures and descriptions for the website. This information is copyright of Run and Ride Ltd and may not be used by any other party without express permission of Run and Ride Ltd. The Run and Ride Ltd website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with Run and Ride Ltd or where Run and Ride Ltd has expressly requested the process.

    Accuracy of information 

    Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn't correct. If you've purchased something based on a picture or description on the website which turns out to be incorrect we'll happily replace or refund the product.

    Changes

    If we decide to change our Terms and Conditions, we'll post the changes on this page so that you're always aware of what information we collect, how we use it and under what circumstances we disclose it.

    Site usage 

    Run and Ride Ltd disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.

    Ordering 

    When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order and an Order ID: this email will only be an acknowledgement and will not constitute acceptance of your order. Please ensure you enter a correct email address not fake or made up one as this can serious slow down the time it takes to complete your order.
     
    By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.

    Pricing liability 

    All prices listed on runandride.co.uk are correct at the time of entering. Your credit card or debit card will be charged at the point of purchase unless your items are pre-order items in which case we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.
     
    If a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfill an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on gorunandride.co.uk is incorrect for any reason, we will email you to inform you that we have not accepted your order, and shall refund any amount already paid to us.

    Customer Reward Scheme

    Points are not given on products brought through Finance or Cycle Scheme. We may at times choose not offer points on discounted, sale or clearance items. We reserve the right to remove points from items as we see fit. If you are uncertain if points are available on a certain item then please speak to a member of our team for clarification.  

    10% Accessory Offer

    The offer applies only to bikes priced at full rrp and does not apply to discount or sale items. A 10% value of the bike will be added in points to your "Customer Reward" scheme for to to be able to use as and when you wish. These points can be redeemed in store or online. For more information please speak to a member of the team. 

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