Let us first welcome you to Run & Ride, well our website anyway. We hope you notice that we’re not some big corporate giant but instead a very professional medium sized company based in Staffordshire right on Cannock Chase. The business is run by cycling, running, walking; well outdoor sports enthusiasts. We all have a true passion for the outdoor and we feel that this always transfers into how we operate the business. We don’t just talk shop we get out there and enjoy it and it's this that's so important when dealing with you the customer. You see because we have a genuine passion for the sports. We are able to offer knowledgeable and honest advice, not just what we’ve read in a booklet. 

The brands we stock such as Scott, Cannondale, Whyte, Frog, Genesis, Garmin, OTE, Madison are in the store because we love their products. We've been out and tested them or we own products from them ourselves. Tried and tested and guess what if they fail we stop using them and we stop selling them!

Please have a look around the site. We hope you like it. You'll find products from a number of big brands but you'll also find products from a few smaller lesser known ones too such as Spokesman clothing, Accelerade nutrition and Ginger & French gifts and cards. You’ll also notice we've tried to make the experience as good and simple as possible therefore we've included "click and collect", online finance option so you can do all the paperwork from your own home. We also have a fantastic customer rewards program to support those who support us. 

Finally we'd like to touch on our pricing policy. We understand that we need to be competitive therefore we offer a price match policy on hundreds of items. It's really simple, just click on the option on the page and send us the details. Couldn't be easier.

Well we'll leave it there for now. Once again thank you for visiting our store and we hope you enjoy your experience. And please remember if you have any questions then feel free to ask.

Unit 4A Chase ViewWalkers Rise Hednesford WS12 0QU
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    Run and Ride Click & Collect

    Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

    1. Add your items to your basket

    Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.
     

    2. Checkout using Click & Collect

    Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.
     

    3. Choose the store of your choice and collect your items

    Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.

     

    Frequently Asked Questions

    When can I collect my order?

    For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

    For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!

    If you order a bike we will contact you and arrange a collection appointment. All bikes go through a PDI (Pre Delivery Inspection) delivered by one of our accredited mechanics, this means that getting your bike ready for collection may take a little longer.
     

    How will I know when my order is ready?

    For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.
     

    What do I need to collect my order?

    Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

    We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.
     

    Can Someone Else Collect My Order?

    Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 
     

    How do I cancel/change my order?

    If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.
     

    How do I return my order?

    Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

     

    Quick Contact

    01543 877745 sales@runandride.co.uk Unit 4A Chase View Walkers Rise Hednesford WS12 0QU

    Opening Hours

    Lichfield Store Address

    38 New Minster House

    Bird Street

    Lichfield, Staffs

    WS13 6PW

    Opening Hours (Hednesford):

    Monday to Saturday: 9am - 6pm
    Sunday: 9am - 4pm

    Opening Hours (Lichfield):

    Monday: 10am - 4pm

    Tuesday to Saturday: 9.00am - 5.30pm

    Sunday: - CLOSED

     

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