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Built to explore beyond the paved and predictable, this specially-equipped version of the Synapse NEO brings amazing comfort and confidence to everyday road rides as well.
Built to explore beyond the paved and predictable, this specially-equipped version of the Synapse NEO brings amazing comfort and confidence to everyday road rides as well.
Cannondale

2019 Cannondale Synapse Neo Al SE Electric Road bike in Grey

Size Guide
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

No Quibble Returns

We operate a simple 28 days returns policy that applies to all products sold and delivered direct to you, the customer. This means that for any reason you decide that you no longer want the product you may return it in it's original packaging, un-used with the relevant tags attached back to us and once checked we will refund your money within 28 days or replace your product (subject to stock availability). This offer in non-transferable. We do not accept returns that are customer soiled unless faulty and part of a warrantly claim.

Refund Policy

We operate a simple 28 days returns policy that applies to all products sold and delivered direct to you, the customer. This means that for any reason you decide that you no longer want the product you may return it in it's original packaging, un-used with the relevant tags attached back to us and once checked we will refund your money within 28 days or replace your product (subject to stock availability). This offer in non-transferable. We do not accept returns that are customer soiled unless faulty and part of a warrantly claim.

Cancelled / Refunded Orders Prior to Despatch

Occassionally our site will state that a particular item is in stock & avaible for despatch, when in fact it isnt. This is a unfortunate feature of our ecommerce system & the way our supplier SIM's operate and is beyond our control. As a result your order may be cancelled without prior notice if a solution cannot be found in good time. When this happens we will endevour to issue you a full refund as quickly as possible. Please check your emails for notifications on the status of your order. We will accept no responsibilty for emails dropping into spam folders or going un-noticed.


Damaged or Incorrect Items

If for any reason the product you ordered is incorrect or damaged then naturally we would be happy to replace the product or refund you in full. Please notify us via email or phone of any damages / incorrect products within 7 days of your delivery. Proof of damage will be required.


Returning Products

Should you need to return any products to us then you will be responsible for the cost of the postage. A returns form can be downloaded usling the link below. Once completed please include it in the returning package. On receiving the products we will carry out an inspection and should we find that it was in anyway our fault or the product was faulty then we will happily refund you the cost of the postage. Naturally should we believe it not to be our fault then we may choose not to refund any postage and may choose to claim costs of packaging for returning the products to yourself.

The product will be inspected against “reason for return” before any refund or replacement is posted out / made. Please note that will we only pay collection fees on warranty items unless agreed otherwise. Please ensure receipts are forwarded to us with the return where possible. You are responsible for the product until it is recieved by us. Please ensure that any returns are packed correctly to avoid any damage during transport as this may effect your refunded amount.

Our Returns Form can be downloaded here.



2019 Cannondale Synapse Neo Al SE Electric Road bike in Grey

Season:2019

Brand:Cannondale

Code:C67409MSGRNthGRY

Tackle the legendary passes of the Tour. Roll through the valleys of wine country. Crank out fast blasts after work or spend the whole weekend riding somewhere you've never been. On the all-new Synapse NEO, the road is now open to all. With its smooth, silent power, comfortably sportive position, and massive range, this electric-assist road bike is built to turn "I wish I could" into "I just did".

Key Features:

Frame - Synapse Neo SmartForm C1 Allot

Drivechain - Shimano Ultegra / 105 Hydro Disc

Wheelset - WTB KOM Light i23 TCS 2.0 / Formula Hubs

Tyres - WTB Exposure TCS

E Battery - Bosch PowerTube 500Wh

Drive - Bosch Active Line Plus 250W

Technical Information

FRAME

ALL-NEW Synapse NEO, SmartForm C1 Alloy, SAVE, Ai, flat mount brake, 142x12 thru-axle

FORK

ALL-NEW Synapse NEO Disc, BallisTec Carbon, 1-1/8" to 1.5" tapered steerer, 55mm offset, flat mount, 12x100 thru axle

RIMS

WTB ST i23 TCS 2.0, 28h front, 28h rear

HUBS

Formula CL-712 front, RXC-142S rear

SPOKES

DT Swiss Champion

TIRES

WTB Exposure TCS, 700 x 32c, Distance + compound, tubeless ready

PEDALS

Not Included

CRANK

Bosch Gen3 w/ custom Ai offset spider & FSA rings, 50/34

CHAIN

Shimano CNE8000, 11-speed

REAR COGS

Shimano HG700, 11-34, 11-speed

FRONT DERAILLEUR

Shimano 105, braze-on

REAR DERAILLEUR

Shimano Ultegra

SHIFTERS

Shimano 105 7020 hydro disc, 2x11

HANDLEBAR

Cannondale C3, 6061 Alloy, Compact

GRIPS

Cannondale Grip Bar Tape w/Gel, 3.5mm

STEM

Cannondale C3, 3D Forged 6061 Alloy, 1-1/8", 31.8, 7°

HEADSET

Integrated, 1-1/8 to 1.5", sealed angular contact bearings

BRAKES

Shimano 105 R7070 hydro disc, 160/160mm RT70 rotors

BRAKE LEVERS

Shimano 105 R7020 hydro disc

SADDLE

Fabric Scoop Shallow Race, ti rails

SEATPOST

Cannondale SAVE Carbon, 25.4x350mm

SIZES

S, M, L, XL

DISPLAY

Bosch Purion

BATTERY

Bosch PowerTube 500Wh

CHARGER

Bosch 4A

DRIVE UNIT

Bosch Active Line Plus 250W

 

Sizing Information

Synapse NEO geo

Professional Opinion
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